Please send all updated rate confirmations (ratecons) to ratecon@basicblock.io. Our team will identify the load by its number, review any changes (such as pickup or drop-off locations, rate adjustments, etc.), and update the load accordingly.
- How do I submit an updated rate confirmation for detention/layover?
Please send all updated rate confirmations (ratecons) to ratecon@basicblock.io. Our team will recognize the matching load number and updated rate, and we’ll make the necessary adjustments.
- How do I submit a TONU with no BOL?
Please email the rate confirmation (ratecon) to ratecon@basicblock.io. Once the load has been created, go to the Loads page, select the load, and click on the blue link that says “I don’t have a BOL.” Complete the form in full and submit the load.
Note: You may need to return to the Loads page, select the two arrows that form a circle at the top of the page to refresh, and reselect the load before submitting the TONU to our Accounts Payable Team.